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FAQ

What are "refurbished" computers?
What are the advantages of buying refurbished items?
What are "new-open box" items?
How do I get Windows installed on a system that doesn't have it included?
What is needed on a computer to protect from viruses and spyware?

What are "refurbished" computers?
Basically, refurbished computers are used computers that have been tested, repaired and/or cleaned to be in perfect operating condition. We acquire used equipment and thoroughly test all of the components and carefully inspect each item. Any parts that are defective or broken are replaced and the unit is thoroughly cleaned. We then warranty the item. We only acquire quality, name brand equipment. So most items arrive in good working order and simply need cleaning and testing. No defective or "lemon" systems are re-sold, only items that are in good operating condition are sold on Teksale.com. Occasionally, items are re-sold that may have minor issues that don't affect their overall performance. These issues are always noted in the item's listing and the price is adjusted accordingly.

What are the advantages of buying refurbished items?
Refurbished items are reconditioned to be in excellent working condition but are sold at a fraction of retail price. Some items have tremendous savings when compared to new prices. A majority of the used equipment we receive comes from corporate environments. Businesses will frequently upgrade a number of computers at one time and liquidate the older stock for assets. The computers they sell off are usually fairly recent technology and would serve as useful systems to most people.

Computer technology moves at a very rapid pace. Every month manufacturers are introducing faster CPU's, larger memory sizes, larger hard drive sizes. When a new computer product is introduced, it's retail price is relatively high. That retail price then quickly drops over a short period of time. As a result, the latest and greatest new PC may have a price tag several times that of a refurbished system. But yet the difference in performance isn't that great. This is where buying refurbished computers makes sense. You can save a lot of money on a computer purchase but still get a computer that does what you need it to do.

What are "new-open box" items?
These are items that are new, but the retail box seal has been broken. Most are items that have all of the internal components still sealed in plastic, just the box has been opened. Manufacturers cannot sell an item as new once the seal has been broken, so they must liquidate the product. We acquire open box deals and can sell these items at a discount. The advantage is that these are new products at great savings. We warranty all open box products to ensure that you receive a perfect operating item.

How do I get Windows installed on a system that doesn't have it included?
You can install you're own Windows OS or purchase one from us. If you purchase a new Windows OS from us, we will install it at no cost. We can also install your Windows software for a small service fee. If you are interested in this option, please contact us for details.
Students can often purchase the latest Windows OS for a minimal cost from their school's campus bookstore. A low cost alternative to Windows is the Linux OS. This is an open-source OS that can be obtained for a low or no cost.

What is needed on a computer to protect from viruses and spyware?
Viruses and spyware are a big problem and the problem is getting worse by the day. Fortunately, you can protect your computer from all viruses and spyware.
There are a few things you MUST have in place if your computer is connected to the internet:

- Windows Updates - make sure your PC has all critical updates installed and automatic updates is turned on. To run updates, click start> Windows Update or in Internet Explorer, Tools menu> Windows Update. Turn on automatic updates through Control Panel> Automatic Updates

- Antivirus Software with all updates - We sell anti virus software in our software section or you can download a free version of AVG anti virus for free at http://www.grisoft.com/us/us_dwnl_free.php. An AV program must have all updates loaded at all times otherwise it's not doing its job since new viruses come out every day. And it's usually the newly written viruses that hit people.

- Anti Spyware software with all updates - Again, the software is only as good as it is updated so it must always be up to date. A good free program is Spybot, but there are many out there for free. You can find & download these at www.download.com. Most developers of this software offer a free version and a pay version. The pay versions usually run automatically and have more features. But you can also get by with a free version - they just need to be manually updated & run to search for spyware.

- Firewall - a hardware or software firewall program monitors traffic on your computer and can block any unwanted intrusions. Windows XP has a firewall built in or you can download a free firewall for previous Windows versions. A good free firewall is ZoneAlarm at www.zonelabs.com.

It may sound like a lot of hassle, but with these 4 components in place, you'll be safe from viruses and spyware.

 

 









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